GopuffOn-demand deliveryHigh-volume, multi-market supply
Gopuff Accelerates Driver Onboarding with Regi's AI-Powered ATS
From hours of manual review to seconds of automation — Gopuff streamlines compliance, fraud detection, and applicant experience with Regi.
Before adopting Regi, Gopuff's applicant onboarding process relied heavily on manual document review. Drivers uploaded licenses, insurance, and compliance paperwork that were then verified by teams of BPO agents. By integrating Regi's AI Document Processing and unstructured-to-structured data pipeline directly into its applicant flow, Gopuff automated its entire document adjudication process.
The Challenge
- Slow — Applicants often waited 2–6 hours, sometimes longer for re-uploads.
- Costly — Dedicated offshore teams handled document adjudication.
- Gopuff needed a faster, scalable way to manage compliance and onboarding — without expanding headcount.
The Solution: Regi's AI-Powered ATS
- Real-Time Adjudication — Review times cut from hours to near-instant.
- Automated Feedback — Applicants instantly see why a document was rejected and can resubmit confidently.
- Fraud Detection — Regi flags duplicate or manipulated images and surfaces alerts directly in Slack.
- Deep Analytics — Operations teams track document queues, rejection reasons, and applicant trends — no SQL required.
- Configure in Minutes — No engineering required; workflows are fully configurable by ops teams.
Implementation
Workflows we actually wired up
These are the flows that changed day-to-day work for the team—not just a new dashboard.
- Applicants now receive compliance checks within seconds and clear, automated feedback when re-uploads are needed.
- Documents flow through AI-powered validation with instant adjudication.
- Fraud detection flags duplicate and tampered documents automatically.
- Full audit trail maintained for every decision for compliance visibility.
Want to map your flow like we did for Gopuff?
Bring one real workflow and we'll walk it end-to-end inside Regi—no generic demo.