SootheWellness marketplaceCredentialed workforce across multiple regions
How Soothe keeps a credentialed workforce compliant after day one.
Licenses, insurance, and policy acknowledgements managed in one system instead of scattered tools.
Soothe works with licensed practitioners whose ability to work on the platform depends on up-to-date credentials. Regi helped centralize credential tracking, automate reminders, and give Soothe a clear view of compliance risk by market and cohort.
Before Regi: compliance lived in spreadsheets and inboxes
- Licenses and insurance docs arrived via email, uploads, and support tickets with no single source of truth.
- Expiration tracking happened in spreadsheets that were hard to keep current and share.
- Ops teams spent time chasing practitioners manually instead of focusing on markets at risk.
- No simple way to tie eligibility in the marketplace to the actual status of credentials.
After Regi: credentials and eligibility tied to the same record
- All licenses and insurance documents flow into structured document processing with validation and review.
- Credential expirations, reminders, and renewals are tracked and triggered automatically.
- Eligibility to accept jobs is tied to credential status and policy acknowledgements.
- Ops teams have a dashboard of markets and cohorts at risk of going out of compliance.
Workflows we actually wired up.
These are the flows that changed day-to-day work for the team—not just a new dashboard.
- Document upload → extraction → verification for licenses and insurance.
- Automatic reminders for upcoming expirations, grouped by market and credential type.
- Eligibility rules that disable or limit access when required documents are missing or expired.
- Policy acknowledgement flows with version history and proof of who accepted what, when.
Want to map your flow like we did for Soothe?
Bring one real workflow and we’ll walk it end-to-end inside Regi—no generic demo.